High Utilization on ExcepScanPrep

Getting high utilization on the ExcepScanPrep thread.

Check exceptions and watermarks for too man and/or bad exceptions.  Every time you add a new exception - all of your exceptions are recompiled.  If you have numerous exceptions and watermarks - it will take a while to recompile them.  If it is taking quite a while to recompile take a look at these common problems: 

1) Check your exceptions for invalid characters, or email addresses.  2) Make sure there are no double asterisks.  (**)  as those usually cause problems compiling. 3) Count the number of watermarks in your system.  Usually we don't reccomend a lot of watermarks because they are used for 1 on 1 communication.  Conversation tracking works well in place of watermarks. 4) If none of the above are correct, please call GWAVA support so we can further diagnose your problem.

This article was originally published in the GWAVA knowledgebase as article ID 954.