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GWAVA Knowledgebase / GWAVA / GWAVA 4 / Quarantine Management System / How to Change the 'Manage my Quarantine' link

How to Change the 'Manage my Quarantine' link
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Posted: 07 Jan, 2009
by: Wathen S.
Updated: 10 Jun, 2010
by: Quintero R.
Applies To:
GWAVA 4 on NetWare or Linux

Problem/Question:
Users are unable to connect to the QMS, when clicking on the 'Manage my quarantine' button in the digest report. The address it is using is incorrect.

Resolution:
Change the address to a hostname or external IP (something that both internal and external users can connect to).  Log into QMS as admin | Digest Tab | Settings | Release button address



Put in the http://hostname.com:49285.  After saving changes double check that it didn't add an extra http:// or an extra port of 49285. 

Any new digest reports should have the correct link now.  Old digests will still have the old link.
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