Environment
GWAVA 6
SMTP interface
Microsoft Exchange
Situation
GWAVA is configured to use LDAP for recipient validation. If a mail is sent through GWAVA to an alias (proxyAddress) of a user, the recipient is rejected with "550 No such recipient". It is also not possible to login to QMS with an alias address. How can I configure GWAVA to accept Exchange proxyAddresses via LDAP?
Resolution
1) Open the GWAVA Management Console in your browser and go to Server / Interface Management - [server name] - Server management - Configure domains
2) Make sure that Recipient validation method is set to LDAP lookup list and the ldap server is configured correctly.
3) Enter mail,proxyAddresses{SMTP} under search fields (optional) and save the changes. This will make sure that the default address for a user and the proxy addresses will be found by GWAVA.
If you are using GWAVA 7, please check following KB article:
How to configure GWAVA 7 to accept alias addresses / proxyAddresses
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 2332.