How to Use the Message Tracker

  • 7020454
  • 27-Jan-2011
  • 07-Aug-2017

Environment


GWAVA 5 & 6

Situation

How to use the Message Tracker?

Resolution



1) Browse to the Message Tracker menu.
Open the System Management menu, and then the System management sub-menu, and select the Message Tracker menu.
Any of the fields may be searched on, and the search will match on any of the information entered.  Any fields may be left blank.  Search results will be displayed below the search fields.  Each message has a folder icon next to it, and clicking on it displays more information about the message.

When entering date/times, click on the calendar icon which pops up an interactive calendar, and allows you to pick any date and time.  To clear the date/time fields, click on the red 'X' next to the calendar icon.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1935.