Applies To: GWAVA 4 (Netware and Linux) Question: How do you update GWAVA 4 for Linux and Netware Resolution: To update GWAVA 4 follow...

APPLIES TO: GWAVA 4 (build 103+) NETWARE 6.5.x, 6.0.x, 5.1.x LINUX OES, SLES9.3, SLES10.x SYMPTOMS: No mail in Quarantine back to a...

APPLIES TO: GWAVA 4 NETWARE 6.5, 6, 5.1 LINUX OES, SLES9.3, SLES10.x (this info is forth-coming) SYMPTOMS: No mail in Quarantine back to a...

Applies to: GWAVA 4 for Netware (all builds) Problem/Question: What GWAVA 4 commands can be run from the system console? ...

Applies To: GWAVA 4 Netware (all builds) Note: GWAVA 4 for Linux only uses the integrated Kaspersky AV for virus scan.  No other engines at...

Applies To: GWAVA 4 on NW or Linux (build 103+) Problem/Question: How do I update to QMS2? Resolution: 1) Obtain the necessary QMS2...

APPLIES TO: GWAVA 4 NETWARE 6.5, 6.0, 5.1 LINUX OES 9, SLES 9.3, SLES 10 SYMPTOMS: Can't release messages from outside the...

GWAVA blocking all mail Version: GWAVA all versions. SYMPTOM: GWAVA blocking all mail. POSSIBLE CAUSES: Inadvertent use of...

Alternatively, if you do not use LDAP, but use single sign-on. This article will work as well. Skip the steps about setting up the LDAP...

SYMPTOMS: Email system is flooded with Mailer-Daemon and Postmaster email EXPLANATION: These emails are most likely caused by...

Applies To: GWAVA 4 (all versions) Problem/Question:  Users cannot login to the Quarantine Manager. When trying to login the QMS displays...

APPLIES TO: GWAVA 4 NETWARE 6.5, 6, 5.1 LINUX OES, SLES9.3, SLES10.x (this info is forth-coming) PROBLEM/QUESTION: GWAVA 4 gives the...

[ THIS ARTICLE IS A HIGH-LEVEL EXPLANATION OF ALL THAT YOU NEED TO DO TO SUCESSFULLY IMPLEMENT RELOAD WITHOUT THE NEED TO READ ALL THE DOCUMENTATION...

APPLIES TO: GWAVA 4 (build 100+) NetWare Linux SYMPTOMS: Administrator receives the following email delivered from GWAVA: "Your...

Applies To: Vertigo 1.1.6.0 Windows Problem/Question: 1)  What do the log options in Vertigo mean? 2)  Where is the location...

Applies to: GWAVA 4.5 and up Question/Problem: When logged in as Administrator in QMS, all of the Admin options are missing. ...

Applies to: Vertigo 1.1.5 or earlier Problem: When trying to see the size of a mailbox, Vertigo does not show an accurate size...

Applies To: Retain for Blackberry Viewer 2.* Problem/Question: What is the procedure for updating the Retain for Blackberry Viewer?  Is...

Applies to: Reload (all versions) Question: What is the Archive option under portable? Answer: Portable backups can be configured to place a...

Applies to: Reload (all versions) Question: What is the Tape option under each of my profiles? Answer: The tape option will create a...

Applies to: Reload (all versions) Question: What is the difference between (*.tar) and Portable .  In Reload, I have a Tape - Configure...

Applies To: Retain for Blackberry Agent 2.* Problem/Question: What is the procedure for updating the Retain for Blackberry Agent?  Is there...

Applies To: Vertigo 1.1.6 or Newer Problem/Question: Where are the Tracelogs located, using Vertigo 1.1.6 or newer? Resolution: The...

Applies To: Vertigo Build 1.1.6 Problem/Question: When I try to update Vertigo to the latest build (1.1.6 or newer), I am getting an error...

Applies To: Retain on Linux, and Data on an ext2/3 partition. Problem/Question: Backing up Retain's data with file based backup software...

2.2.0 ============= BlackBerry Messenger Support >With the recent announcement of BlackBerry Messenger (BBM), a new & exciting Instant...

Applies To: GWAVA 4.5x SMTP Scanner Only Problem/Question: After my license expired, I downloaded a new one and replaced it with the existing...

Applies To: GWAVA 4.x Appliance all builds Problem/Question: Why is the GWAVA appliance acting like an open relay? Resolution: GWAVA is,...

Applies to: Reload (all version) Issue/Question: How do I check how many daily backups I have on my reload server? Resolution: The best way...